TIPS Alcohol Support Page

eTIPS uses Flash MX technology to deliver advanced training and education to your computer desktop. This technology is used by designers and developers to integrate video, text, audio, and graphics into immersive, rich user experiences. Flash is the world's most pervasive software platform, used by over one million professionals and reaching more than 97% of Internet-enabled desktops worldwide, as well as a wide range of devises.

Download the Adobe Flash Player here if needed: 

To take an eTIPS course, your computer should be equipped with the following:

• Sound capability, with speakers or headphones
• A full-color monitor and video system capable of displaying SVGA (800x600 resolution)
• An Internet connection (minimum 56kbps recommended)
• A web browser (see the list of platform/web-browser combinations supported below)
• The Macromedia Flash MX player software

Windows Platform

 Browser

Mac Platform

 Browser

Technical Support

Before contacting our Customer Support department, please consult the Macromedia Flash Customer support web site. We have also posted the most frequently asked questions on our FAQS page.

You may also complete our Request Support form, or contact us via email at Online Training. Inquiries will be addressed during normal business hours.

For telephone support, contact us at 1-800-438-8477 between the hours of 9:00AM and 5:00PM, EST.